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Il sodalizio tra Federalberghi e Gabetti insegna alle strutture ricettive come rendicontare nell’anno della crisi e come accedere agli aiuti. È l’occasione per rinnovare il primo patrimonio ricettivo in Europa in vista della ripartenza.
Translated by Allen Montrasio, teacher @John Peter Sloan, la Scuola. I am convinced that ignorance has allowed humans to progress. Reading the dictionary definition of the noun “ignorance”, we can see that this related to unawareness and lack of knowledge, due to never having dealt with something or never having heard of it. Two perfect […]
Translated by Allen Montrasio, teacher @John Peter Sloan, la Scuola.
I am convinced that ignorance has allowed humans to progress. Reading the dictionary definition of the noun “ignorance”, we can see that this related to unawareness and lack of knowledge, due to never having dealt with something or never having heard of it. Two perfect starting points for anyone, like myself, who deals with innovation and new ways of doing business. That means “doing” things that were never tried before and studying matters that have never been tackled2.
During my innovation management lessons, among the key points I make, I point out one of the skills of company strategists – knowledge management – defined as the ability to manage consolidated practices, and to juxtapose it with “un-knowledge”3 management, attributing this skill to innovators and defining it as the ability to manage the unknown. Innovators have to enter the realm of ignorance, to challenge it and accept the risks and costs connected to it. If you want to innovate you must “manage ignorance”, with the strategic intent of pursuing and learning the unknown.
To innovate and change the status quo, managers have to4 be prepared to call themselves ignorant in a strategic and constructive way. They must be prepared to do what has never been done before to change their habits, to challenge consolidated skills and knowledge and to tackle and learn new ones.
The highest cost of “un-knowledge” management is fear.
You must be afraid, because if the unknown or untried does not frighten us, it’s not really a change from the status quo. The power of innovation is directly proportional to the fear it puts into the defenders of the status quo.
In my career I have met many managers and business people who refused to pay this cost and chose not to be afraid.
All the excuses of managers who don’t want to be afraid
I have compiled a list of the sentences used to justify this decision of not wanting to be afraid of the unknown and remain in the comfort zone. These are sentences and phrased often found under the heading “IDEA & INNOVATION KILLER”. Many of these I heard directly, others I have read and some have been referred to me. I know this is not a complete and exhaustive list, so I hope you’ll take to the social media to help me integrate it.
Have fun!
Il sodalizio tra Federalberghi e Gabetti insegna alle strutture ricettive come rendicontare nell’anno della crisi e come accedere agli aiuti. È l’occasione per rinnovare il primo patrimonio ricettivo in Europa in vista della ripartenza.
Ho ancora davanti agli occhi le immagini del collega direttore del personale di Air France assalito fisicamente dai propri dipendenti in sciopero mentre tenta di scavalcare una staccionata con la camicia strappata. Nella mia aspettativa l’episodio avrebbe dovuto suscitare sdegno e condanna da parte di tutti indistintamente ma, nei giorni immediatamente successivi alla diffusione delle […]
La nuova era dell’imprenditorialità richiede anche manager nuovi: gestori capaci e competenti, che non siano soltanto alla caccia di uno stipendio più alto.